The story of the CONCORD system change pioneers (first act)
When we set up the Smart CSOs Lab two years ago, the aim was always to inspire as many change agents as possible in civil society to start experimenting with strategies aimed at system change and the Great Transition. Immediately we realised that capacity building had to be part of the portfolio of our work if we wanted to transform organisations and their strategies. It was great that since the beginning we had very enthusiastic and committed change agents in the Smart CSOs community and many of them at executive level. But organisational change has to be supported and driven by people working in the organisation at all levels, even more so in CSOs that have a history of participative decision making and are reluctant to accept heavy top-down decision making. The leadership at director’s level can be a crucial factor but it has to be supported much more widely.